Professional Communication

Effective communication is essential to success in any profession. In healthcare, it can be a matter of life or death. Communication difficulties that may be present in some professional settings simply cannot exist in an effective healthcare setting which is why it is imperative for healthcare professionals at all levels to master interpersonal communication skills. This lesson tackles the tips and tricks for broadening communication efforts among and between staff as well as common impediments to effective communication that, if not corrected, could adversely affect a healthcare facility and the patients they serve. Tackling the demands of active listening and brainstorming, this badge ensures earners understand how all members of the healthcare team can act efficiently, effectively and professionally.. Specifically, this badge demonstrates the earner's ability to explain how to effectively communicate as a healthcare professional including communicating with patients of different cultures.