Technical & Business Writing

PURPOSE
The Technical and Business Writing Specialist credential documents the essential competencies for general technical and business writing.

AUDIENCE
This credential is appropriate for any professional who must write technical and business documents, reports, proposals, web projects, and supporting materials for oral presentations.

JOB/CAREER REQUIREMENTS
Technical & Business Writing is essential to all industries where professionals plan, write, and produce a variety of technical and business documents, reports, proposals, web content, and supporting materials for oral presentations, such as slides and handouts.  

TECHNICAL & BUSINESS WRITING WORKPLACE TASKS:

• Apply an efficient and effective writing process for technical and business written communications
• Analyze an audience for a variety of professional communications  
• Effectively work in teams when developing professional communications materials  
• Communicate legally and ethically  
• Effectively plan technical writing projects with goals, objectives, task identification, timelines, and use of strategies for idea generation  
• Develop persuasive technical and business communications  
• Apply sound techniques for researching topics and evaluating information to be communicated
• Professionally organize technical and business documents  
• Apply professional style to technical and business materials  
• Write appropriately for specific populations in terms of readability and design 
• Develop and use visuals in technical and business communications  
• Effectively proofread and ensure quality of professional communications  
• Write instructions, documentation, and procedures 
• Write proposals and reports  
• Develop career development materials such as resumes, cover letters, and professional portfolios as well as successfully prepare for interviews and networking opportunities  
• Develop supportive materials for oral presentations  
• Deliver oral presentations professionally including using visual aids effectively and working with translators in a professional manner

EXAM STRUCTURE OVERVIEW
Number of Questions in Exam: 155
Total Time: 120 minutes
Overall Passing Score: 70%
(All sections require an individual passing score of 70%)