Retail Relationship Management

Earning credentials in Retail Sales documents competencies including targeting customers using marketing research processes and consumer demographics; selecting appropriate sites; designing retail organizations including distribution channels and job classifications; managing financial operations; overseeing retail operations; planning merchandising and pricing strategies; developing retail image and promotional strategies; and assessing performance. Specifically, this badge demonstrates the earner's ability to explain the importance of perceived value and of relationships to successful retailers, including how technology and ethical performance impact these, and the relationship building for goods and service retailers.