Human Resources

PURPOSE
The Human Resources documents the essential competencies related to human resources management in the business, medical, and technical environments.

AUDIENCE
This credential is appropriate for a business manager responsible for human resource functions within a business, medical, or technical environment. 

JOB/CAREER REQUIREMENTS
This credential documents competencies related to planning, recruitment, selection, hiring, training, and development of the personnel of an organization. HR professionals must understand best practice strategies and policy, the laws and regulations that protect both the employee and the organization, and the strategies that can be used to retain employees once they are officially employed by an organization.  

HUMAN RESOURCES WORKPLACE TASKS:

• Design and implement a strategic planning process for the human resources for the organization 
• Develop and use common strategic human resource management tools and metrics  
• Collect and organize job analysis information 
• Write a job description and job specification  
• Design and implement a formal and strategic recruitment and selection process  
• Develop a help wanted ad 
• Recruit a qualified and diverse workforce 
• Develop and train an organization’s workforce 
• Assess performance of personnel  
• Develop and implement strategies that retain an organization’s employees  
• Develop effective compensation plans for an organization’s workforce  
• Select appropriate employee benefits 
• Develop and implement effective employee incentive programs  
• Manage human resources in an ethical way 
• Know and comply with HR-related laws and regulations  
• Develop and implement effective health and safety policies and procedures for employees  
• Manage labor relations 
• Effectively manage human resources in a global environment

EXAM STRUCTURE OVERVIEW
Number of Questions in Exam: 160
Total Time: 120 minutes
Overall Passing Score: 70%
(All sections require an individual passing score of 70%)