Medical Administrative Assistant Certification

PURPOSE
This credential is designed to document the essential competencies for general administrative, patient processing, and front-office support in a medical facility.

AUDIENCE
This credential is appropriate for a medical office assistant, medical secretary, medical receptionist, medical office manager, and all others who participate in the daily operations of a medical office practice. 

JOB/CAREER REQUIREMENTS
These credentials document competencies that include overall office operations, financial and practice management, basic billing and coding, privacy and handling of medical records, and overall professionalism in a medical setting.

MEDICAL ADMINISTRATIVE ASSISTANT WORKPLACE TASKS

• Professional written and verbal communication with patients, medical personnel, 3rd party payers, and vendors and suppliers 
• Handling of medical records with attention to HIPAA privacy requirements  
• Management of overall office operations including patient reception and processing, scheduling appointments, computer work, and general daily operations and workflow  
• Interface with 3rd party payers and prepare and/or process claim forms with appropriate codes
• Manage or support financial aspects of the medical office including banking, cash flow, stock and inventory, fee schedules  
• Assist or facilitate practice management including compliance, safety regulations, archiving records, work schedules, and general human resource activities

EXAM STRUCTURE OVERVIEW
Number of Questions in Exam: 65
Total Time: 90 minutes
Overall Passing Score: 70%
(All sections require an individual passing score of 70%)