Professionalism

PURPOSE
The purpose of this credential is to document the proficiency of individuals in maintaining professional behavior in the workplace.

AUDIENCE
This credential is designed for any individual in the workplace in any industry. They must understand how to develop and maintain professional attitudes expected in the workplace, set goals, and develop skills to manage his or her personality, thoughts, and values. Additional skills include stress and time management, organizational, communication, motivation, leadership, team work, and conflict negotiation. They must also have a solid understanding of professional ethics and values, company organization and goals, human resource responsibilities, and quality management.

JOB/CAREER REQUIREMENTS
Workers in any industry must be professional in their attitudes, behaviors, and actions.

PROFESSIONALISM WORKPLACE TASKS:

• Develop attitudes that lead to workplace success
• Set and monitor goals
• Perform a self-assessment for aptitudes, attitudes, behaviors, values, and ethics that lead to career success
• Manage time and projects
• Manage personal stress
• Maintain ethical behavior in the workplace
• Appreciate different cultures and diversity in the workplace
• Understand workplace politics
• Be accountable in the workplace
• Maintain appropriate and positive workplace relationships
• Understand and work toward quality in the organization’s products, services, and customer service
• Understand the role, policies and procedures, and resources found in a company’s human resources
• Communicate effectively in a variety of situations and using a variety of workplace tools
• Lead others and work effectively in teams
• Manage conflict effectively