Patient Care Technician

PURPOSE
This credential is designed to document the acquisition of technical skills necessary to service complex patient personal care issues including the implementation of selected portions of a specific care plan that may include rehabilitation services, basic bedside care, collection of laboratory specimens, Phlebotomy and EKG’s. They work alongside doctors, nurses, and other healthcare providers to oversee and monitor patients.

AUDIENCE
This credential is appropriate for the patient care technician working in a clinical setting, such as a hospital, clinic, and physician’s office or in other ambulatory or residential healthcare settings.

HEALTH SYSTEMS MEDICAL ASSISTANT WORKPLACE TASKS:

• Explain the role of the Patient Care Technician
• Explain Confidentiality and HIPAA
• Recognize Medical Terminology & Anatomy and Physiology
• Know the function of the patient care department in a variety of settings (hospital, clinic, office, mobile service, long term care facilities)
• Describe the various health care facilities
• Demonstrate care & safety of patients, medical & legal aspects and work ethics
• Communicate effectively in a professional healthcare environment
• Demonstrate interpersonal skills and human behavior
• Describe the anatomy of each of the body systems to include the heart, conduction system, circulation of the heart and blood vessels
• Describe aseptic technique and infection prevention
• Understand the nursing process
• Understand bed making, personal hygiene and grooming
• Explain the concepts of urinary, bowel elimination, nutrition and fluids
• Describe basic respiratory care
• Describe disease states and wound care
• Understand rehabilitation and restorative care
• Explain how to measure vital signs
• Explain how to observe and report patient condition
• Understand mobility and body position
• Describe toileting, incontinence and catheter care
• Perform documenting intake and output

EXAM STRUCTURE OVERVIEW
Number of Questions in Exam: 65
Total Time: 90 minutes
Overall Passing Score: 70%
(All sections require an individual passing score of 70%)