Customer Service

This badge demonstrates the earner's ability to describe excellent customer service in terms of expectations, customer perceptions, examples, customer needs, customer attributes, and the high cost of losing customers.

This badge demonstrates the earner's ability to identify the challenges associated with providing excellent customer service in healthcare.

This badge demonstrates that the earner understands the basics of customer service, primarily focused on accountable care and patient satisfaction in healthcare.

This badge demonstrates the earner's ability to describe effective leadership for excellent customer service in healthcare.